FAQ
Frequently Asked Questions
How long does shipping take?
Orders are processed within 2–5 business days. Delivery times vary by location and shipping method — you'll receive tracking as soon as your order ships.
Do you ship internationally?
We ship to selected countries. Any customs fees or import taxes are the responsibility of the customer.
What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. Refunds are processed within 5–10 business days after we receive your return.
How do I track my order?
You'll receive a tracking link by email once your order ships. You can also contact us anytime at support@ayazan.us with your order number.
My product arrived damaged. What do I do?
Contact us within 7 days of delivery with photos of the item and packaging, and we'll make it right.