Refund policy


Return & Refund Policy

Thank you for shopping with [Yazan Store ]. We want you to be satisfied with your purchase. Please read our Return and Refund Policy carefully before placing an order.

1. Digital Products

Due to the nature of digital products (including downloadable files, digital designs, planners, guides, or online content), all digital sales are final and non-refundable once the product has been delivered or accessed.
Refunds will only be considered if there is a proven technical issue that prevents access to the digital product.

2. Physical Products – Returns

We accept returns for eligible physical products within 1 day] of delivery. To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be in its original packaging

  • Proof of purchase is required

Certain items may be non-returnable for hygiene or safety reasons, unless they arrive damaged or defective.

3. Refunds for Physical Products

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method within [30 business days].

4. Exchanges

We only replace physical items if they are defective or damaged upon arrival. If you need an exchange, please contact us with photos of the item and packaging.

5. Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

  • Original shipping fees are non-refundable.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect physical product, please contact us within [1 day] of delivery and provide clear photos. We will work with you to resolve the issue as quickly as possible.

7. Late or Missing Refunds

If you haven’t received a refund after approval, please check with your bank or payment provider first. Processing times may vary depending on the provider.

8. Contact Information

If you have any questions about our Return and Refund Policy, please contact us